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Data Deletion

Snorium — AI Snore Analysis

Last updated: June 02, 2025

Medical Disclaimer: Snorium is not a medical device, diagnostic tool, clinical treatment, or substitute for professional care. It is a personal wellness self-tracking companion. Consult a qualified healthcare professional for any sleep disorder or breathing concern.


You have the right to delete your data from Snorium at any time. This page explains what data exists and where, how to delete each type, and what we are required to retain.


1. What Data Snorium Holds — and Where

DataWhereDeleted How
Account credentialsOur serversAccount deletion
Sleep analysis metadata (scores, trends, insights)Our servers + deviceAccount deletion
Factors and remediesOur servers + deviceAccount deletion
Sleep audio recordingsYour device only — never on our serversDelete in-app or uninstall
Subscription and transaction recordsOur servers10 years (financial law)
Support communicationsOur servers3 years from last contact
Crash and error logsOur servers12 months (rolling, automatic)

The most important distinction: we never hold your audio files. They exist only on your device.


2. Deleting Audio Recordings (Device-Only)

Audio recordings are stored locally on your device. We have no copy of them. You can delete them at any time:

Delete a specific recording: Open the recording in the app → tap the delete icon.

Delete all recordings: Settings → Data → Delete All Recordings.

Delete everything by uninstalling: Uninstalling the app permanently removes all locally stored recordings and any local metadata from your device.


3. How to Delete Your Account

Account deletion removes all server-side data (metadata, trends, factors, account credentials).

On iOS: Open Snorium → Settings → Account → Delete Account → Confirm.

On Android: Open Snorium → Settings → Account → Delete Account → Confirm.

Before deleting: export any data you want to keep (Settings → Export), delete your local recordings if desired, and cancel your active subscription first (see Section 5).

Account deletion is permanent and irreversible. Server-side data is removed within 30 days of confirmation.


4. What Gets Deleted

Within 30 days of account deletion: account credentials (email, password hash), all sleep analysis metadata (scores, sleep classes, breath stability, disturbance index, timestamps), all trend and progress data, all factors and remedies entries, and push notification tokens (removed immediately).

Deleted automatically on a rolling basis: crash and error logs (12 months), anonymized usage analytics (12 months).

Not deleted on account deletion: subscription and transaction records (retained 10 years per Turkish commercial law), support communications relevant to a legal dispute (up to 3 years).

Note: Audio recordings on your device are not deleted by account deletion. You must delete them separately in-app or by uninstalling.


5. Cancel Subscription Before Deleting

Deleting your account does not cancel your subscription. Cancel first through App Store or Google Play.

iOS: Settings → [your name] → Subscriptions → Snorium → Cancel. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Snorium → Cancel.


6. Withdrawing Consent Without Deleting Account

You can withdraw recording consent without deleting your account by revoking microphone permission in device settings. This stops all new recordings but does not delete existing audio or your account.

You can disable cloud sync for metadata in Settings → Privacy → Cloud Sync. This stops new metadata from reaching our servers but does not delete existing server-side data.


7. Third-Party Data

Apple (iOS) and Google (Android) hold your App Store and Google Play account information independently. Snorium account deletion does not affect those records. Manage at https://privacy.apple.com or https://myaccount.google.com/data-and-privacy.


8. Your Additional Privacy Rights

To access a copy of your data: email app@icitech.com.tr with subject "Data Access Request — Snorium". To correct inaccurate data: update in-app or contact us. To export your data: Settings → Export. To object to processing: app@icitech.com.tr. EEA and UK users may lodge complaints with their local DPA — see our GDPR Privacy Notice at /en/privacy/gdpr. Turkish users: https://www.kvkk.gov.tr/. We respond to all requests within 30 days, free of charge.


9. Need Help?

Email: app@icitech.com.tr Subject: "Data Deletion Request — Snorium" Website: /en/

We acknowledge requests within 2 business days and complete them within 30 days.

For full privacy details, see our Privacy Policy at /en/privacy. EEA and UK users: /en/privacy/gdpr.

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