Data Deletion
Snorium — AI Snore Analysis
Last updated: June 02, 2025
Medical Disclaimer: Snorium is not a medical device, diagnostic tool, clinical treatment, or substitute for professional care. It is a personal wellness self-tracking companion. Consult a qualified healthcare professional for any sleep disorder or breathing concern.
You have the right to delete your data from Snorium at any time. This page explains what data exists and where, how to delete each type, and what we are required to retain.
1. What Data Snorium Holds — and Where
| Data | Where | Deleted How |
|---|---|---|
| Account credentials | Our servers | Account deletion |
| Sleep analysis metadata (scores, trends, insights) | Our servers + device | Account deletion |
| Factors and remedies | Our servers + device | Account deletion |
| Sleep audio recordings | Your device only — never on our servers | Delete in-app or uninstall |
| Subscription and transaction records | Our servers | 10 years (financial law) |
| Support communications | Our servers | 3 years from last contact |
| Crash and error logs | Our servers | 12 months (rolling, automatic) |
The most important distinction: we never hold your audio files. They exist only on your device.
2. Deleting Audio Recordings (Device-Only)
Audio recordings are stored locally on your device. We have no copy of them. You can delete them at any time:
Delete a specific recording: Open the recording in the app → tap the delete icon.
Delete all recordings: Settings → Data → Delete All Recordings.
Delete everything by uninstalling: Uninstalling the app permanently removes all locally stored recordings and any local metadata from your device.
3. How to Delete Your Account
Account deletion removes all server-side data (metadata, trends, factors, account credentials).
On iOS: Open Snorium → Settings → Account → Delete Account → Confirm.
On Android: Open Snorium → Settings → Account → Delete Account → Confirm.
Before deleting: export any data you want to keep (Settings → Export), delete your local recordings if desired, and cancel your active subscription first (see Section 5).
Account deletion is permanent and irreversible. Server-side data is removed within 30 days of confirmation.
4. What Gets Deleted
Within 30 days of account deletion: account credentials (email, password hash), all sleep analysis metadata (scores, sleep classes, breath stability, disturbance index, timestamps), all trend and progress data, all factors and remedies entries, and push notification tokens (removed immediately).
Deleted automatically on a rolling basis: crash and error logs (12 months), anonymized usage analytics (12 months).
Not deleted on account deletion: subscription and transaction records (retained 10 years per Turkish commercial law), support communications relevant to a legal dispute (up to 3 years).
Note: Audio recordings on your device are not deleted by account deletion. You must delete them separately in-app or by uninstalling.
5. Cancel Subscription Before Deleting
Deleting your account does not cancel your subscription. Cancel first through App Store or Google Play.
iOS: Settings → [your name] → Subscriptions → Snorium → Cancel. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Snorium → Cancel.
6. Withdrawing Consent Without Deleting Account
You can withdraw recording consent without deleting your account by revoking microphone permission in device settings. This stops all new recordings but does not delete existing audio or your account.
You can disable cloud sync for metadata in Settings → Privacy → Cloud Sync. This stops new metadata from reaching our servers but does not delete existing server-side data.
7. Third-Party Data
Apple (iOS) and Google (Android) hold your App Store and Google Play account information independently. Snorium account deletion does not affect those records. Manage at https://privacy.apple.com or https://myaccount.google.com/data-and-privacy.
8. Your Additional Privacy Rights
To access a copy of your data: email app@icitech.com.tr with subject "Data Access Request — Snorium". To correct inaccurate data: update in-app or contact us. To export your data: Settings → Export. To object to processing: app@icitech.com.tr. EEA and UK users may lodge complaints with their local DPA — see our GDPR Privacy Notice at /en/privacy/gdpr. Turkish users: https://www.kvkk.gov.tr/. We respond to all requests within 30 days, free of charge.
9. Need Help?
Email: app@icitech.com.tr Subject: "Data Deletion Request — Snorium" Website: /en/
We acknowledge requests within 2 business days and complete them within 30 days.
For full privacy details, see our Privacy Policy at /en/privacy. EEA and UK users: /en/privacy/gdpr.